Kristen V. Roman; PMP, MBA, MPM
Senior Program Manager / Operations Consultant
Delivering Enterprise Programs On Time, Under Budget, and Beyond Expectations.
Where Executive Strategy Meet Real- Word Execution.
Welcome to the professional world of Kristen V. Roman. Explore the realm of cutting-edge processes, innovative solutions, and a passion for excellence in Program and Project Management.
EXPERIENCE
April 2026 - Present
Kristen Roman Strategy Consulting
Client: Signature Aviation
Global Sales Program Manager
Leading the global deployment of Bravo+, Signature Aviation's enterprise loyalty rewards program across a 200+ FBO network operating in multiple countries. Serve as the primary cross-functional program lead across Pricing, IT, Sales, Legal, and Finance, driving stakeholder alignment, risk mitigation, and milestone accountability from program architecture through customer onboarding. Deliver weekly consolidated briefings to executive leadership and maintain full governance visibility across all workstreams. Managing against a high-visibility October 2025 NBAA conference launch target.
Oct 2025 - Dec 2025
Kristen Roman Strategy Consulting
Client: Dominant Creative LLC
Senior Creative Program Manager / Operations Lead
Serve as a fractional director-level marketing operations leader for consumer goods and wellness brands, designing the program infrastructure, intake processes, and cross-functional workflows that allow marketing teams to operate at scale without losing speed or quality.
Directed a complex, integrated multi-brand marketing program for Iovate Health Sciences spanning Marketing, Operations, and Creative, delivering all campaigns under compressed timelines while maintaining full executive visibility and budget accountability across every workstream.
Jan 2020 - Aug 2025
Global Senior Project Manager
IMPLUS LLC
Orchestrated end-to-end coordination of comprehensive global packaging initiatives spanning 15 countries, ensuring compliance with over 50 international regulatory standards and reducing approval timelines by 30%. Led cross-functional teams of 20+ stakeholders across supply chain, design, and compliance units to streamline project workflows, resulting in a 25% increase in on-time delivery rates for Fortune 500 retail clients including Amazon, Walmart, Target, Dick's Sporting Goods, and Costco. Implemented rigorous quality assurance protocols that decreased packaging non-conformance incidents by 40%, safeguarding brand integrity and achieving full regulatory certification within an accelerated six-month timeline
EXPERIENCE
Jul 2018 - Aug 2019
Senior Project Manager / E-commerce Advancements
FLORISTS' TRANSWORLD DELIVERY (FTD)
Managed a creative team to design compelling marketing assets, optimizing visual content that boosted engagement metrics by 35% and contributed to a 15% uplift in conversion rates. Analyzed real-time analytics to track campaign performance, identifying opportunities for optimization that improved overall project efficiency by reducing time-to-market by 18%.
Jan 2018 - Feb 2018
Digital/Print Project Manager (Contract)
UNITED AIRLINES
Coordinated marketing production programs by implementing cross-departmental workflows, delivering brand-aligned campaigns on time and within budget, and enhancing communication efficiency through project tracking systems across creative, marketing, and technical teams.
Jan 2012 - Dec 2017
Project Manager
CHICAGO TRIBUNE | LA TIMES
Coordinated and oversaw a diverse portfolio of over 50 digital and print marketing projects, ensuring timely delivery while maintaining high quality standards, resulting in a 30% increase in project completion efficiency. Led strategic initiatives for special projects such as the Chicago Cubs World Championship campaign, enhancing brand engagement by reaching an audience of over 1 million readers and boosting campaign visibility by 25%
"With my PMP, MBA, Six Sigma Green Belt, and hands-on experience, I don't just manage projects...
I solve problems and deliver results."
- Kristen V. Roman
ABOUT ME
I am a PMP-certified Senior Program Manager with 13+ years of experience leading complex, cross-functional programs from strategy through execution. My career spans global marketing operations, enterprise loyalty program deployment, e-commerce, and digital transformation across industries including aviation, consumer goods, media, and publishing.
Currently, I serve as Senior Program Manager at Signature Aviation, the world's largest FBO network, where I lead the global rollout of Bravo+, the company's enterprise loyalty rewards program. I manage alignment across Pricing, IT, Sales, Legal, and Finance while delivering executive-level reporting to C-suite leadership and driving a high-visibility October launch.
What sets me apart is my ability to translate executive vision into operational reality. With my PMP, MBA, MPM, and Six Sigma Green Belt, I do not just manage projects. I build the infrastructure, stakeholder alignment, and governance frameworks that make complex programs succeed at scale.
Based in San Diego, I bring enterprise-level rigor to every engagement and a track record that spans $150M+ in managed program scope across global markets.
I Turn Vision Into Results
With 13+ years leading enterprise programs across aviation, consumer goods, media, and publishing, I specialize in turning complex, multi-stakeholder initiatives into measurable results. I am a PMP-certified program manager who brings structure, speed, and strategic clarity to every engagement.
My Approach
I connect C-suite strategy to frontline execution. Whether I am managing a global loyalty program rollout for the world's largest FBO network or leading a 20-person cross-functional team across 15 countries, my approach is the same: clear governance, proactive risk management, and outcomes that matter to the business.
My Results
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Deployed enterprise loyalty program across 200+ global FBO locations at Signature Aviation
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Managed $150M+ in annual program scope across global markets
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Delivered 15% cost reductions through process optimization at Implus LLC
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Reduced packaging approval timelines by 30% across 15 countries and 50+ regulatory standards
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Increased on-time delivery rates by 25% for Fortune 500 retail clients including Amazon, Walmart, and Target
EDUCATION
Project Management Institute
Credential ID 2998335
Project Management Professional (PMP)
Keller Graduate School of Management
Master of Business Administration (MBA)
September 2014 | Chicago, IL
Villanova University
Six Sigma Green Belt Certified (LSSGBC)
May, 2012 | Villanova, PA
Keller Graduate School of Management
Master of Project Management (MPM)
Dec. 2022 | Chicago, Illinois
Seton Hall University
Bachelor of Art (B.A.)
May, 2008 | South Orange, NJ
HIGHLIGHTS
Supported $150M Cross-Channel Brand Execution @ Implus, LLC
Managed global marketing operations, driving brand awareness through e-commerce, digital initiatives, and packaging for major retailers. Led packaging development, ensuring compliance with factory partners. Coordinated project operations with allocated resources exceeding $150+ million annually.
Improved Communication @ United Airlines
Enhanced communication efficiency through project tracking systems across creative, marketing, and technical teams.
Boosted Revenue During 2016 Chicago Cubs World Series Campaign
Led high-impact marketing initiatives, including the 2016 Chicago Cubs World Championship campaign, generating substantial audience engagement and contributing to significant revenue growth.
SKILLS
Program & Portfolio Management
Stakeholder Engagement & Executive Communication
Team Leadership & Performance Management
Strategic Initiative Delivery
Change Management & Business Transformation
Budget Oversight & Financial Controls
CAREER MILESTONES & RECOGNITION
Honored with a Silver American Advertising Award (San Diego, 2022) for excellence in Online/Interactive and Integrated Campaigns, and the Publisher’s Team Award (Chicago Tribune, 2014) for outstanding collaboration and results.
